#Messenger for facebook blogs how to
#Messenger for facebook blogs full

Doing something like this, and being personal, will strengthen the bond customers have with your client’s brand. This message is a good opportunity to send the customer a special thank you, an acknowledgement towards the relationship that has just been started. You can also set up Facebook Messenger to send an order receipt to your client’s customer after they complete a purchase. The abandoned cart messages help merchants communicate better with potential customers, and build a relationship between the customer and merchant. With the nearly 100 clients we’ve worked with on Facebook Messenger marketing, most find that they are now connecting with more new customers on Facebook Messenger than on email, and they are consistently converting 1 out of 9 abandoned cart messages to sales. When your client’s customer adds a product to their cart but doesn’t complete the purchase, you can set up Facebook Messenger to automatically send them a message later, asking if they would like to complete their purchase or if they have any questions. You might also like: 10 Successful Marketing Campaigns to Inspire Your Next Project. Below, we’ll look at five applications of Facebook Messenger that you should add to your marketing campaigns. In the same way that there are multiple email automation flows that are valuable for your clients, there are multiple Facebook Messenger automation flows that your clients should be using. Pure Cycles, one of our clients, has increased their online revenue by 14 percent-and that’s just by leveraging abandoned cart messages through Messenger.

Merchants are using apps to run their Facebook Messenger automations, enabling them to communicate with customers faster and more effectively. That means that it is an incredibly valuable channel to pay attention to. Why your clients should be using Facebook Messenger marketingįor the majority of merchants, most of their customers are on Messenger-over 1.3 billion people use Facebook Messenger every month, and that number is growing quickly. Instead of needing a human to help the customer find what they are looking for, your clients can use Facebook Messenger to automate the process.Įvery aspect of the customer journey can be impacted by Facebook Messenger marketing.

#Messenger for facebook blogs full

Instead of sending abandoned cart notifications into an email inbox that’s full of noise and distractions, Facebook Messenger marketing allows stores to send their customers push notifications that vibrate their phones.

Enables two way communication that can be automated.

The main benefits of sending messages are: And while this has been successful for many merchants, people are starting to spend less time on email and more time on messaging apps like Facebook Messenger.įacebook Messenger marketing enables your clients to automatically contact their customers over Facebook Messenger throughout the customer journey. Up until recently, your clients have likely been using email as their main form of customer engagement.

You might also like: 3 Simple Ways Your Agency Can Use Content Marketing to Build a Better Brand and Find New Clients.

#Messenger for facebook blogs how to

In this post, I will answer all of the above questions, and show you how to leverage Facebook Messenger marketing to strengthen the campaigns you build for clients.

What is Facebook Messenger marketing? Why should you set it up for your clients? What tactics should your clients be using? How do you implement it?įacebook Messenger can be a really powerful tool in your clients’ marketing campaigns.